Lead Medical Assistant

Rocky Vista University Health Clinic in Englewood, CO has an opening for a

Lead Medical Assistant (Full-Time)

To be considered for this position applicants should submit a resume/cover letter and salary requirements on our Careers page at www.rvu.edu.

SALARY:

$22.00 - $26.00+ per hour, the posted salary range represents the minimum to the midpoint within RVU’s compensation plan. RVU’s full compensation structure provides a minimum to a maximum range.  The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to skill, knowledge, experience, education, and credentials.

BENEFITS:

RVU offers a full benefits package that includes Health, Dental and Vision insurance, along with 2 weeks (minimum) accrued paid vacation days per year, 12 accrued sick days per year, personal days, 13 ½ paid holidays (if the clinic is opened and you are scheduled to work on a holiday you will be paid time and a half instead of holiday pay) and 401(K) match up to 7% based on employee’s contribution.

Commitment to Inclusive Excellence: We are Rocky Vista University (RVU), a diverse, equitable, and inclusive healthcare education university that recognizes, values, and respects the commonalities and differences reflected in our students, staff, faculty, and alumni. We strive to be compassionate healthcare educators and practitioners who embrace and champion diversity, equity, and inclusion.

RVU is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Lead Medical Assistant is required to perform all duties of the Medical Assistant and function as a support person to the other Medical Assistants. The Medical Assistant will partner with management and staff to ensure the health center objectives are achieved and help the medical assistants succeed and ensure that all doctors and patients are assisted in a timely and caring manner. The Lead Medical Assistant will assists in providing patient care and training of Medical Assistant. The lead MA will appraise the manager of any know personnel issues. The lead MA, will have both clerical and administrative responsibilities.

• Provide Direct Patient Services 
• Assist Health Center Physicians 
• Maintain safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations. 
• Serve and protect the practice by adhering to professional standard, policies and procedures, federal, state, and local requirements.
• Enhance practice reputation by participating in marketing events, health fairs etc. May be after hours and on the weekends and participates in recruiting and hiring efforts for clinic.
• Perform other duties as assigned, including helping or substituting for the front desk secretary as needed
• Consistently demonstrate the ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Perform job responsibilities as part of the team; interact well with other members of the team.
• Participate in team and staff meetings as requested.
• Provides back up coverage for back office and/or front office as necessary.

• Ensure compliance with CLIA waived testing requirements and tracking in lab (including autoclave).
• Monitor and maintain MSDS/SDS Sheets.
• Record and monitor vaccine refrigerator and freezer temperatures.
• Monitor expiration dates on supplies, medications and samples.
• Verify and update VIS sheets as necessary. (monitor CDC website for updates)
• Inventory and order supplies and vaccines.
• Hold bi-weekly or monthly M/A meetings with clinical staff to address/review any necessary items.
• Provide training to new hires and additional education to all clinical and administrative staff as necessary.
• Assist manager/director with patient complaints. 10. Review OSHA guidelines annually to ensure compliance.
• Monitor biohazard compliance.
• Trouble shoot EMR issues and contact software vendor when necessary for resolution.
• Provide input for annual performance evaluations.
• Ability to research and solve issues related to Physicians and staff and approach manager with a solution for resolution.
• Maintains positive public relation image with peers, patients and visitors by presenting a positive and helpful attitude.
• Attend and coordinate drug and outside resource (home health, laboratory) meetings for Physicians and provide any necessary educational materials and training for specialty ordering and testing.

• Demonstrated commitment to valuing equality, diversity and contributing to an inclusive working and learning environment.
• Knowledge of common office procedures.
• Knowledge of medical terminology.
• Ability to learn a state-of-the-art electronic medical records program.
• Ability to interview patients and to obtain necessary medical information.
• Ability to work efficiently.
• Analytical and problem-solving skills
• Attention to detail and high level of accuracy
• Ability to work with confidential medical records and maintain HIPAA policy and procedure.
• Ability to multi-task and problem solve innovatively.
• Ability to work effectively in a team-based environment.
• Effective time management skills and ability to meet deadlines.
• Willingness and ability to learn new skills as needed in the medical office environment.
• Ability to collaborate with other multi-disciplinary team members.
• Proficiency in the use of computers and office equipment.
• Ability to work with minimal supervision.
• Strong interpersonal and communication skills.
• Ability to provide personalized care to patients
• Ability to assign MA team to work on provider care teams
• Firm understanding of quality care metrics
• Knowledge of MA CPT codes such as venipuncture, and UA testing
• Have a understanding of: Safety, Infection control, disaster control, and general healthcare policy and procedures.
• Ability to train and work effectively with other Medical Assistants
• Strong financial knowledge of supply chain management

• High School Diploma

• One (1) - three (3) years previous medical assistant experience (not to include externship)
• Two (2)+ years prior supervisory experience
• Three (3)+ years experience as a medical assistant
• One (1) - three (3) years experience in a primary care or internal medicine office
• One (1) - three (3) years experience with electronic medical records
• Four (4) - six (6) years plus prior supervisory experience
• Excellent interpersonal, leadership, instructional and coaching ability