Student Records Coordinator

Rocky Vista University in Englewood, CO has an opening for a

Student Records Coordinator (Full-Time)

To be considered for this position applicants should submit a resume/cover letter and salary requirements on our Careers page at www.rvu.edu.

SALARY:

$22.85 to $24.58+ per hour, the posted salary range represents the minimum to the midpoint within RVU’s compensation plan. RVU’s full compensation structure provides a minimum to a maximum range.  The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to skill, knowledge, experience, education, and credentials.

BENEFITS:

RVU offers a full benefits package that includes Health, Dental and Vision insurance, along with 2 weeks (minimum) accrued paid vacation days per year, 12 accrued sick days per year, personal days, 13 ½ paid holidays and 401(K) match up to 7% based on employee’s contribution. Join us in an environment where in-office work is the primary focus, complemented by hybrid work flexibility for eligible positions.

Commitment to Inclusive Excellence: We are Rocky Vista University (RVU), a diverse, equitable, and inclusive healthcare education university that recognizes, values, and respects the commonalities and differences reflected in our students, staff, faculty, and alumni. We strive to be compassionate healthcare educators and practitioners who embrace and champion diversity, equity, and inclusion.

RVU is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Student Records Coordinator for the Office of the Registrar will provide high-level administrative support to the Registrar’s office which includes managing, maintaining, and safeguarding student academic records for all three Rocky Vista University (RVU) campuses. The successful candidate will have excellent organizational and communication skills, and will be able to work independently and collaboratively, while providing friendly customer service.

• Customer Service:
  • Provide exceptional customer service and timely responses to stakeholder needs via email, mail, phone, an in-person inquiries.
  • Respond to student, faculty, and staff inquiries regarding academic records, policies, and procedures.
  • Provide assistance with requests for transcripts, enrollment verifications, and other documents.
  • Verify degree conferral, licensure documentation, and academic standing for students and alumni.
  • Collaborate with other departments to ensure seamless student service.
• Student Records Management:
  • Oversee the collection, organization, and maintenance of student records, including grades, transcripts, enrollment status, and academic history.
  • Ensure accurate and timely updates to student records in the Student Information System (SIS).
  • Verify records for student progression, graduation, and licensure requirements.
• Compliance and Confidentiality:
  • Ensure all records management processes comply with FERPA and other relevant federal, state, and institutional regulations.
  • Monitor and maintain security of records to prevent unauthorized access.
  • Support audits and accreditation reviews by providing necessary documentation.
• Data Entry and Reporting:
  • Prepare and provide reports related to student enrollment, grades, and other academic metrics.
  • Assist in compiling data for internal and external reporting, including accreditation agencies and government bodies.
• Systems and Process Improvement:
  • Assist in the development and improvement of systems and processes related to record keeping.
  • Participate in the ongoing training and use of the Student Information System (SIS) and other related software.
• Provide administrative support to the University Registrar, including managing calendars, scheduling meetings, preparing agendas and minutes, and handling correspondence.
• Performs other duties as assigned.

• Work with PreCheck to ensure integrity of drug screen and background check verification.
• Maintain Student Drug Screen and Background Check Policies and Procedures.
• Write background check letters in a timely manner for students who have a record.
• Assist second-year students with USMLE and COMLEX registration.

• Complies with all policies and standards.
• Comfortable with learning new technologies.
• Intermediate skill level or higher with Microsoft Office Products (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational skills with attention to detail and accuracy. 
• High level of professionalism, ethics, and ability to maintain confidentiality concerning sensitive and personal information.
• Ability to manage multi-tasks and deadlines efficiently.
• Ability to work effectively in a team-based environment.
• Ability to work independently and be self-motivated.
  

• Demonstrated commitment to valuing Inclusive Excellence and contributing to an inclusive working and learning environment.

• Bachelor's Degree from an accredited institution OR equivalent work experience.
• Experience in customer service.
• Basic knowledge of Adobe Pro and Excel.

• Two (2)+ years of experience in a records management, administrative, or registrar-related role, preferably in a medical or higher education setting.
• Familiarity with FERPA, student information systems (SIS), and academic policies and procedures.
• Experience with electronic record management and database systems.

Final applicant will be required to pass background check and drug screening.

Qualified applicants will be contacted. There may be an additional video interview for you to complete. Please watch your email including spam and promotions folder.

Rocky Vista University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities, and will make reasonable accommodation when necessary. The following are essential abilities and physical requirements for all positions at the University.

• Ability to orally communicate effectively with others;

• Ability to communicate effectively in writing, using the English language;

• Ability to work cooperatively with colleagues and supervisory staffs at all levels;

• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties;

• May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to, pens, pencils, calculators, computer keyboards, telephone, etc.;

• May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.

careers@rvu.edu